ZAD20ESUNBURST Zager Guitar Review

Acoustic Guitar Review - zad20esunburst

Don P <****dog55@comcast.net>
Model: zad20esunburst

How did you hear about this brand?
I`ve never heard of Zager guitars, but since I subscribe to several guitar sites online, I received an email with a link to the Zager website. I find it amazing that I was practicing for many hours a day on my Fender or Ibanez acoustic, and complaining about how sore my fingers were, then out of nowhere, I got an email about an ez play guitar.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
I have 3 other acoustic guitars. One is my beloved Ovation which was a gift 30 years ago. It plays like butter and sounds great. It`s model number 1612. The only problem I have is the rounded back keeps slipping off my lap when I play. I`ve tried everything to stop this, but the only way to keep it from slipping is to use a strap all the time. My new Zager looks, plays and sounds just as wonderful as my Ovation, and of course, doesn`t slip off my lap. The action is nice and low, and the sound is rich and full. The finish is beautiful, and the electronics were upgraded to the Fishman 60 at no extra charge. The guitar with the original Fishman 10 was not in stock and the Zager`s didn`t want me to wait since I already paid for it.

What's your favorite part about this guitar?
If I were to pick just one favorite part about this guitar, it would have to be the setup right out of the beautiful case it was shipped in. The action and string height is perfect! It plays so easy (hence the name)and sounds full and rich. Usually, when a guitar has low action and a tad lighter string gauge, the sound suffers a bit and is not as bright. This guitar is absolutely sweet sounding and can be played loud or soft with no buzzing or tone loss whatsoever. The tuners, finish, and electronics are all quality as well, and this guitar sounds fantastic plugged in or not.

If you didn't know the price of this guitar what would you estimate the price to be?
I would gladly pay $1500.00 to $2,000.00 dollars for this guitar after I played it and saw for myself how comfortable and perfect it feels in your hands or on your lap. The finish is deep and not a single flaw anywhere. The stitched hard case is a steal even if I paid $150.00 dollars for it (which I didn`t). It was half that!

How would you rate customer support?
Customer support is impeccable. Every time I emailed Danny, I received a response within the hour. To me, the service you get, and the professionalism to which I was given, is as important as the product itself. This is the first company I`ve dealt with, where I felt like I was the most important person in the world. When my particular guitar wasn`t in stock, I was offered the exact same one that had upgrades at no charge. I asked if they sold straps, and Danny graciously threw one in for free.

Would you recommend this guitar to others…if so why?
I would highly recommend buying your next guitar from Zager. It`s kind of risky buying something like a guitar without actually playing it first for 20 minutes or so. Not only does it have to look like a quality product, but it has to feel and play like it`s part of you. The more comfortable and natural it feels, the better you will play. You can buy other guitars that are setup at the factory for general playing, but the setup on my Zager is like I paid extra to have it setup perfectly just for me. That`s because of Denny`s years of expertise and experience. He sets up and test plays every guitar before it`s shipped. I even have a picture that they sent to me, showing Denny with MY guitar in his hands being played and tested.

Additional comments:
Don`t be fooled by the negative things that people can say on the internet. Do your homework. Look at the guarantee and pride that company`s put into their product. Look at the customer service. Read and see for yourself all the satisfied (and some very well known people)are saying about the product. You can`t please every one. How can anyone offer a full, money back guarantee, including shipping, if you don`t like it, and stay in business? This decision is a no brainer.

Acoustic Guitar Review - zad20esunburst

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