ZAD50OM Zager Guitar Review

Acoustic Guitar Review - zad50om

Edd Freeman <****lfree@gmail.com>
Model: zad50om

How did you hear about this brand?
I discovered your guitars on ebay while looking for other brands. I looked up your website and we emailed back and forth for over an hour. As you may recall, I first asked you if you made nylon string guitars. Your answer was no, and you explained the special string spacing and the comfortable neck. At 68years old, I want to learn how to play the guitar, and I thought if I started with a really good guitar, I might just stay with it until I could begin to play.

How does this guitar compare with your old guitar, other guitars, or guitars you've tried in stores?
Well, I have no old guitars. However, I did go to several guitar stores and looked at a few. I asked one of the staff to play a little for me so that I could get a feel for how it would sound. They really didn't want to be bothered. When I went to your website you directed me to the place where you played many songs. They were the songs that I hope to play. I especially liked the playing style. Thank you for the attention that you gave to me with the emails and the informative website. Left alone in my search, I was beginning to be discouraged. Thank you for telling me that many of the songs played were on the zad50om. I was hooked and now I have my very own zad50om guitar.

What's your favorite part about this guitar?
Wow, my favorite part of the guitar, is how it looks and feels. I can't stop smiling when I have it in my hands. This may sound frivolous, but I'm just beginning to learn how to play. I'm looking forward to your on-line lessons. If you will permit me, I'll stay in touch through all the lessons and will better answer this question later,

If you didn't know the price of this guitar what would you estimate the price to be?
Now you've got me. I searched youtube to hear dozens of guitars. The sounds I liked were waaaay to expensive, and when I checked the guitars I could afford, I really didn't like the way they sounded, so I didn't buy them. To answer your question, well over a $1500.

How would you rate customer support?
I guess I have answered this question earlier. If first time buyers like me, who want to get the right guitar the first time, they need to spend some time with you. I clicked the flashing box that said you were on line, and you were there. More importantly you answered about a dozen questions, and pointed me in the right direction. If you will allow me to explain a little about my career, it will tell you about customer service. As you may know, many people have had their moments in the sun. The good Lord made me really good at what at what I did. I was a manufacturing consultant, and one of my duties was to help my clients improve their customer service. For some, it allowed them to turn around their business, and stay in business. For others, it made them much more profitable. The old adage, "They don't care how much you know, until they know how much you care" will always make you successful. You took the time necessary for me to feel good about my decision. In my world, education is a transfer of knowledge, and doing something with that knowledge is a transfer of skills. I have the right guitar, now I need to learn how to play it. and,- you are still there for me. In my experience, the best rating for customer support is, YES! Superior customer support.

Would you recommend this guitar to others…if so why?
As much as I can. Because I'm retired, my sphere of influence is limited. However, I have a friend who has one of those really expensive guitars, and I've heard him play it. I can't wait for him to get a load of MY ZAGER! I hope he'll give it back. I'll let you know how it goes.

Additional comments:
One final thought, by you spending time with me and answering my emails, and then pointing me in the right direction on your website to further inform me to make the right choice of guitar should put a smile on your face; I sure have one on my face. Thank you! 2525 still rocks. If you have additional questions, please do not hesitate to call, 850-332-0229. Best regards, Edd Freeman

Acoustic Guitar Review - zad50om

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